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Valid PNG Formats
To ensure that PNG files are not corrupted or in a format incompatible with our systems, they must have a format like the one we will outline below, as this allows us to validate their correct operation in our editors and platform.
Characteristics that the PNG must have:
- Bit Depth: 8
- Color Profile: RGB + Alpha
- Non-interlaced
- The file must have transparency within the image editor.
Steps to save files in a valid PNG format:
In Adobe Photoshop: Save As > Select PNG final format with the following options:

In Adobe Illustrator: Export As > Select PNG final format with the following options:

